Instant form programmes built around CRM write-back and response speed, for course, cohort and trial enrolment teams.
About this service
Meta deletes instant-form leads that nobody retrieves through the API after ninety days, and conversion-leads optimisation only functions if your CRM writes qualification status back inside that window. So week one of this engagement is the webhook and the CRM mapping. Creative comes later, and if the webhook cannot be built, we stop rather than launching something that generates leads into a void.
The first decision: form or landing page:
Instant forms win when the offer is a call, a brochure, an open-day booking or a syllabus, and when somebody can respond within the hour. A landing page wins when you need a qualification quiz, a payment intent, or content that has to do persuasion work a four-field form cannot. We make this call from your response times and your close rates, and we have recommended the landing page often enough that you should not assume a preordained answer.
Building the form:
We default to the higher-intent version with the review step. It cuts raw volume noticeably and raises the proportion who remember filling it in, which is the only thing your enrolment advisers care about at nine on a Monday morning. Custom questions are capped at three, because the fourth costs more completions than the answer is worth. Conditional logic routes prospective students by programme, start date or funding route. The custom disclaimer is written with your legal contact and reviewed rather than copied from a template.
Sending status back:
The leadgen webhook is subscribed through the Graph API to an endpoint that retries and keeps a dead-letter store, because native CRM connectors drop leads silently and the first anyone notices is a month of unexplained decline. Where the CRM is standard, HubSpot or Salesforce, we use the native connector and put monitoring around it. We then map three states back into the dataset: qualified, enrolled, refunded or withdrawn. Conversion-leads optimisation runs against enrolled, not against qualified, so the bidder learns from money rather than from your team's optimism.
Minors and consent:
The Digital Services Act bars advertising based on profiling to users the platform knows to be minors, and Meta restricts targeting for under-eighteens to age, gender and location. For anything aimed at secondary-school students, the creative has to carry the targeting, because the targeting cannot. This changes the brief substantially and is the reason a schools programme and an executive-education programme are two different engagements at two different prices.
What we hold you to:
A first automated response within five minutes and a human contact inside one business day. We will not start an engagement where enrolment cannot commit to that, and we have walked away from two for exactly this reason. Lead quality complaints in this channel are, more often than not, response-time complaints wearing a costume.
Not included:
Sales scripts, calling, CRM implementation, marketing automation build, and creative production. We do not buy lead lists and will not work alongside anyone who does.
Who should not book this:
Buyers who want a cost-per-lead contract, because that pays us to send you volume and gives us a reason to argue with your definition of quality. Lead resellers and brokers. And any team whose leads land in a spreadsheet that somebody opens on Fridays, where the honest advice is to fix the follow-up before spending anything at all on media.